Dream Vegas Casino Terms & Conditions
These Terms and Conditions govern access to and use of Dream Vegas Casino, including its website, games, promotions, payment services and related features. By opening an account or using the services, you confirm that you have read, understood and accepted these terms.
Dream Vegas Casino is intended for adults in the United Kingdom who meet the applicable eligibility requirements. Please read these terms carefully and keep a copy for your records. If you do not agree with any provision, you must not use the services.
Acceptance of Terms
These Terms and Conditions form a binding agreement between you and Dream Vegas Casino. They apply whenever you visit the website, register an account, deposit funds, play games, claim an offer or otherwise use the services.
Additional rules may apply to particular games, promotions, payment methods or features. Those rules will be presented before you use the relevant service and will form part of these terms when accepted or used.
You are responsible for reviewing the current version of these terms. Continued use of Dream Vegas Casino after a change takes effect indicates acceptance of the updated wording.
Eligibility
You must be at least 18 years old to use Dream Vegas Casino. You must also be legally permitted to access and use online casino services in the location where you are physically present.
Access may be restricted in certain jurisdictions or for particular individuals. We may refuse registration or stop access where we reasonably believe that eligibility requirements are not met.
You must use the account for your own benefit and must not allow another person, including a person under 18, to access or operate it.
Account Registration
To use real-money services, you must create an account using accurate, complete and current information. Required details may include your name, date of birth, address, contact information and other information needed to manage your account.
Each customer may hold only one personal account unless Dream Vegas Casino has expressly approved an exception. Duplicate accounts may be closed, and related balances, bonuses or transactions may be reviewed in accordance with these terms.
You are responsible for keeping your login details confidential and for all activity carried out through your account. Notify us promptly if you suspect unauthorised access, inaccurate account information or a security issue.
Verification
Dream Vegas Casino may request documents or information to verify your identity, age, address, payment method or source of funds. Verification can take place when you register, before a withdrawal, during account monitoring or at any other reasonable stage.
Documents must be genuine, readable, valid and supplied within the requested timeframe. We may temporarily restrict deposits, play or withdrawals while checks are incomplete.
If the information supplied is inconsistent, misleading or cannot be verified, we may decline the application, suspend the account or take other appropriate action under these terms.
Deposits
Deposits must be made using a payment method held in your own name or one that you are authorised to use. Payment options, processing times, minimum amounts and any applicable charges will be displayed on the website.
You should check all payment details before confirming a transaction. Dream Vegas Casino is not responsible for delays caused by a bank, card issuer, payment provider or other third party outside its reasonable control.
Funds credited to your account are intended for gaming activity and may not be used for unlawful purposes. We may carry out checks on deposits and reject or return a transaction where required for security, compliance or operational reasons.
You must not deposit more than you can afford to lose. Payment disputes, chargebacks or unauthorised reversals may result in account restrictions and recovery of associated costs where appropriate.
Withdrawals
Withdrawal requests are processed after any required verification and account review. We may return funds to the original payment method or use another method available for your account, subject to payment provider requirements.
Withdrawal limits, processing times and any applicable conditions will be shown before or during the request process. A request may be delayed if account information is incomplete, a payment is still being cleared or additional checks are reasonably required.
Before releasing funds, Dream Vegas Casino may confirm that deposits have been used in genuine gaming activity and that the requested withdrawal complies with these terms and any applicable promotion rules.
You remain responsible for providing accurate payment information. We are not liable for delays or failed transfers caused by incorrect details supplied by you or by external financial institutions.
Bonuses
Promotional offers are subject to specific terms, including eligibility rules, activation requirements, expiry dates, wagering conditions, game contributions, maximum cashout limits and withdrawal restrictions. These details will be made available with the relevant offer.
Unless stated otherwise, a bonus may be claimed only once per person, household, device, payment method or other qualifying connection. We may refuse a promotion where we identify multiple or linked accounts.
Bonus funds and related winnings may be removed if an offer is obtained through abuse, inaccurate information, prohibited activity or a breach of its conditions. Promotions cannot normally be exchanged for cash unless the offer rules expressly permit this.
We may end, change or withdraw a promotion where necessary for operational, security or fairness reasons. Any validly accrued entitlement will be considered in accordance with the published offer terms.
Acceptable Use
You agree to use Dream Vegas Casino honestly, responsibly and in accordance with these terms. You must follow instructions displayed on the website and provide reasonable cooperation during account, payment and security checks.
You must use compatible and properly functioning equipment, maintain the security of your account and avoid conduct that could interfere with the website or other customers' access.
Where a game is interrupted by a technical issue, the affected round may be reviewed and settled using the available game records and applicable system rules. We will take reasonable steps to correct confirmed errors.
Prohibited Activities
You must not use the services to:
- Open or operate an account in another person's name.
- Provide false, incomplete or misleading information.
- Use stolen, unauthorised or unlawfully obtained payment methods.
- Exploit software faults, calculation errors, promotional weaknesses or technical vulnerabilities.
- Use automated systems, bots, scripts or tools intended to gain an unfair advantage.
- Interfere with the website, games, payment systems or security controls.
- Coordinate with other customers to manipulate games, offers or outcomes.
- Use the account for fraud, money laundering, unlawful transactions or any other improper purpose.
- Attempt to bypass account limits, verification procedures, self-exclusion controls or responsible gambling measures.
Where prohibited activity is suspected, we may investigate, restrict access, cancel affected transactions, remove associated promotional benefits and take any further action reasonably available to protect the service and its customers.
Intellectual Property
The website, software, graphics, text, logos, game content and other materials made available through Dream Vegas Casino are protected by applicable intellectual property rights or used with permission.
You may use the website for personal, non-commercial purposes only. You must not copy, modify, distribute, publish, reverse engineer, commercially exploit or create derivative works from the content without prior written permission.
Nothing in these terms transfers ownership of any intellectual property to you. All rights not expressly granted remain reserved.
Limitation of Liability
Dream Vegas Casino will take reasonable care to maintain a reliable service, but uninterrupted availability cannot be guaranteed. Website access may be affected by maintenance, technical faults, network failures, payment providers or circumstances outside reasonable control.
To the extent permitted by applicable law, we are not responsible for losses arising from your failure to protect account credentials, inaccurate information, unsuitable equipment, third-party services or use of the website contrary to these terms.
Nothing in these terms excludes or limits liability where doing so would not be permitted. You should obtain independent advice if you are uncertain about your rights or obligations.
Account Suspension
We may suspend, restrict or close an account where we reasonably consider that these terms have been breached, verification has failed, activity presents a security concern, or continued access may be unlawful or harmful.
During a review, deposits, withdrawals, bonuses or gameplay may be temporarily unavailable. We may request further information before deciding whether access can be restored.
If an account is closed, any balance will be handled after account checks and adjustment for amounts that are invalid, disputed or connected with a breach. We may retain information where necessary for security, dispute resolution or legal obligations.
Privacy
Personal information is handled in accordance with the privacy information made available by Dream Vegas Casino. We may process information needed to create and operate your account, provide services, process payments, verify identity, prevent misuse and meet applicable obligations.
Information may be shared with payment providers, technology suppliers, verification services and professional advisers where necessary for these purposes. We use reasonable safeguards, but no online transmission or storage system can be guaranteed completely secure.
Responsible Gambling
Gambling should be treated as entertainment rather than a way to make money. Set a budget and time limit before you play, and never chase losses or gamble with money needed for essential expenses.
Dream Vegas Casino may offer tools such as deposit limits, time reminders, reality checks, cooling-off periods or account closure requests. Availability and operation of these tools may vary, so you should review the options shown in your account.
If gambling is causing concern, stop playing and seek support from an appropriate independent organisation or professional service. Contact our support team if you need help locating account controls or requesting a restriction.
Amendments
Dream Vegas Casino may update these terms to reflect changes to the services, promotions, security processes or applicable requirements. The latest version will be made available on the website.
Changes will apply from the stated effective date. If a change materially affects your use of the services, you should review it before continuing to play. Where appropriate, you may choose to close your account if you do not accept the updated terms.
Contact Information
For questions about these Terms and Conditions, account access, verification, payments or responsible gambling tools, contact Dream Vegas Casino at [email protected].
When contacting support, provide enough information for us to identify your account, but do not send passwords or full payment credentials. We may ask security questions before discussing account-specific matters.
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